Terms of Service – Rink Hire and Functions
Behaviour Toward Staff
We provide a safe working environment for our staff and any rude or abusive behaviour to staff, patrons and/or members will not be tolerated. If your group is found to be making any patrons, members or staff feel uncomfortable, your group will be asked to leave the premises immediately.
Booking and Payment
All rink hire bookings (without function room hire) are required to be made online via our website. Payment for rinks is due when the booking is made. A maximum of 8 players can play on a rink at one time. We accept a maximum of 20 guests per rink if you are happy to rotate your bowlers.
Cancellation by the Client
To qualify for a refund, all requests for cancellations, including reducing the number of rinks booked, are to be made in writing and must be at least 14 days prior to the booked date. All cancellations incur a $20 administration fee.
Cancellation by the Club
If the Club has reason to believe that a function will affect the smooth running of the club, its security, or reputation, it reserves the right to cancel the function. If the Club cancels a function, all deposits will be fully refunded. This includes 16th,18th or 21st birthdays especially when they have been booked without informing the Club about the nature of the function.
Weather
We have an all-weather synthetic bowling green which is available for year-round use.
– Rain: Cancellations due to rain will only be considered within 24 hours of your bowling time. We use the Bureau of Meteorology’s (BOM) Detailed forecast or the BOM App for all rainfall forecasts. Should the forecast show a 50% chance of more than 1mm in the first value of the rainfall estimation during your bowling time, cancellations will be considered.
– Heat: Cancellations will be considered for rink-only bookings if the temperature forecast is over 36 degrees C. These cancellations will be considered within 24 hours of your bowling time and will be based on information provided by the BOM Detailed Forecast.
– Cold weather without rain will not be considered a reason for cancellation.
Dress Code
Bare feet or flat soled footwear is permitted on the green. Patrons wearing heeled footwear of any kind will not be allowed on the greens. Bare feet are only acceptable on the green itself; footwear must be worn in all other areas for safety.
Catering
You are permitted to organise catering for your group to consume at the Club. Please inform the office what catering you have organised so we can allocate a suitable area for your group. The host is responsible to ensure that guests and caterers comply with the Club’s catering policy.
Please note that only bookings for the function room include use of the kitchen facilities. Access to the kitchen is not available for BBQ and Bowls bookings and as such the club cannot guarantee that refrigerator space is available for perishable foods.
If you are using Food Loop Catering who contract events using our kitchen there is a $50 energy and waste removal fee to be added to your hire costs.
If you are using the kitchen you are expected to clean it after use. Failure to clean the BBQ will result a cleaning fee of $100.
BBQ’s
All BBQs are to be cleaned after use. Utensils and cleaning supplies are provided by the club. Failure to clean the BBQ will result a cleaning fee of $100.
Beverages
No beverages of any kind can be brought into the club, including soft drinks and juices. We have a full club liquor license and a renewable limited license under which BYO is not permitted.
Responsible Service of Alcohol
We are committed to the responsible service of alcohol. Therefore, we strictly adhere to the following laws:
– Intoxicated guests will not be served.
– No liquor will be served to minors (under 18 years of age).
– It is a requirement of our license that intoxicated persons be removed from the premises.
Damage
The client is responsible for all damages caused during your time at the Club by any of their guests or any other persons attending the venue in any part of the function room and club. Credit card details used at the time of booking will be charged to cover any costs resulting in damage of property or club assets.
Minors
Minors can attend functions at the club. All minors must be under the close supervision of a parent or guardian for the full duration of their attendance. Children are not allowed to run on the greens and disrupt other patrons. Parents or guardians accept full responsibility for minors and indemnify the Club.
Drugs
The Club does not condone the use of drugs and conducts a zero-tolerance policy. People caught in the possession of drugs will be removed from the Club premises immediately and directed to the appropriate authorities. The Club reserves the right to cancel the event on the spot upon usage of prohibited or controlled substances.
Equipment, Furniture, and Contractors
All third-party operatives (DJs, entertainers, etc.) must provide a certificate of currency of Public Liability Insurance 14 days prior to the date of the function. It is the host’s responsibility to ensure this happens. If these requirements have not been met, we have the right to refuse entry of equipment and/or the entertainer. All electrical or mechanical equipment brought onto the premises must be safety tagged.
Any equipment remains the responsibility of the host up until the time it is removed from the premises. Any equipment or property left after the event may incur an additional charge for storage or removal. All care is taken, but we accept no responsibility for lost or damaged items left at the Club.
Special Events:
We do not accept bookings from minors, nor do we accept 16th, 18th or 21st birthdays.
Bucks/Hens groups that have not disclosed that they are a Bucks/Hens groups to Bar or Events staff in the lead up to their event and are found to be a Bucks/Hens group on the day of their function will be turned away upon arrival.
All patrons must be always clothed. Full or partial nudity will not be tolerated. Our dress code also forbids any sexually explicit items or clothing to be on the premises. All items and/or clothing will be confiscated.
